12595 Antioch

ORDER INFORMATION - PLEASE READ

KANSAS SALES TAX EXEMPT - You must submit your Kansas Sales Tax Exemption number to Truth on Tape. Sales Tax Exempt Form

MAIL ORDERS - Fill out the order form completely.  Enclose check or money order for total amount (plus tax if applicable).  orders may also be charged to your MasterCard/Visa/Discover, or we can ship C.O.D. ($7.00 handling) (money order, church or company check).  All orders are processed within 24 hours upon receipt.

TELEPHONE ORDERS - Call today for the quickest service.  Charge to your MasterCard/Visa/Discover or C.O.D.  913-681-8273 or 800-444-9987 Monday-Friday   9 a.m. to 5 p.m. C.S.T.

SALES TAX - Kansas residents only must add 7.525% sales tax unless you provide a copy of tax exemption certificate.

SHIPPING INFORMATION - All items are shipped at the customers expense via. ground service U.P.S unless otherwise requested.  All shipments outside the continental U.S.A. will be sent Post Office or U.P.S. at customer's expense.  Air service is available.  Effective September 1, 2003 we no longer pay shipping costs.

DAMAGED MERCHANDISE - All shipments are F.O.B., Olathe, KS.  All shipments are insured.  Please inspect merchandise IMMEDIATELY.  Should there be loss or damage, it is the buyers responsibility to file a damage claim with the carrier within 15 days of receipt of merchandise.

RETURNS - If, for any reason, you are dissatisfied with any item, you may return it to us.  BEFORE returning, you must contact us and explain the reason for returning.  We will then issue a "Return Authorization".  Returns may be subject to a 15% restocking fee. The customer is responsible for the freight paid for the original shipment to the customer and the return freight to Truth On Tape.  A note of explanation should accompany the parcel along with a means of contact if a question arises.  Please ship all packages to our warehouse, 12595 Antioch, Overland Park, KS  66213

RETURNED C.O.D. ORDER - When C.O.D. orders are returned (due to no fault of T.O.T.) the customer is responsible for the freight paid for the original shipment to the customer.

RETURNED CHECKS - If checks are returned by your bank for ANY reason, there will be a $15.00 handling charge.  If the matter is not handled immediately, the information will be turned over to the appropriate District Attorney's office.

PRODUCT PHOTO - We have no copyright rights with respect to the depicted materials and that their reproduction in the catalog is with the kind permission of the copyright owner.